» Internet & Web » Complaint / Review: IT/EAUCTION Pacific Webworks - Unauthorized charges, would not refund charges or help at all Internet. #302114

Complaint / Review
IT/EAUCTION Pacific Webworks
Unauthorized charges, would not refund charges or help at all Internet

This past February I noticed a charge for 59.90 for it/eauctions on my checking account, I immediately contacted bank of america about the charge since I not only did not authorize it, I had never even heard of the company before. After a few weeks the bank got back to me and said they could not refund the charges and gave me the number of the company. I called the company told them that they had charged my account without authorization and then was put on hold then got hung up on. I called back and spoke to a woman named Kelly who said that my account was cancelled that day, which I did not do, I just told the other person, who I spoked to for about one minute, that they had charged my account without my acknowledgement. Kelly said they could not refund me any of my money and that I had to file with my local police a fraud report. She also said that I had been charged the 59.90 a month and owed 121.00 dollars in addition to the 59.90 that was taken out of my account.

So after four phone calls with my bank and two to this company I call my local police, where I was berated about the situation in an interagative manner where I was almost in tears. I was told that if the ip address does come back to my account I can be put in jail for a fradualent report. Now I know I did not authorize these charges, but I am not willing to go to jail if the ip address comes back to mine, if say I signed up for a service on my computer that sent them my information. I don't know the specifics of how it works, but I'm a full-time student trying to get into Grad school, I can't afford to go to jail over 59.90. So, I'm just gonna have to eat the 60 dollars I lost, which doesn't sound like much but for a poor college student it's alot! Also, I'm cancelling my account with Bank of America, they should have refunded me the money like all the other banks that did in the other posts about this company.

Offender: IT/EAUCTION Pacific Webworks

Country: USA   State: Utah
Phone: 801578902

Category: Internet & Web


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