Usacomplaints.com » Internet & Web » Complaint / Review: Toshiba Computers - Repaired my computer on 1/09/08 sent back next day still broken overheat and screen dead. #276102

Complaint / Review
Toshiba Computers
Repaired my computer on 1/09/08 sent back next day still broken overheat and screen dead

I have a toshiba laptop computer sat a75 s209. I had this computer for the last 3 year and i never work from the first day. I had in repair at about ten time in 3 years. Problems have range for dead mother board, hard drive, OVER HEATING, BAD FANS AND 3 DEAD SCREENS AND MORE. I took into service on 1/09/08 to have it check again for the overheating and dead sceen problem.

I was informed the oveheating could be fixed but there was no problem with the sceen at that time. I told him its been action up the last few days and I would like it fix. Also this was the 3 screen that had been fixed. I recive the computer a week later and to it home and it starting to over heat and the screen went dead in about 10 minute of use. I called service depat the same day to infomed them of my problem and was told "nothing they can do about it because the warrenty was out".

Then i called toshiba to file a compaint and was also informed again "there is noting i can do beausue the warrent is out" and they do not warrenty repairs from THERE authorized toshia service center.
I feel have ran out of options for solve this poblem. CAN YOU HELP!
THANKS
BRIAN

Names and numbers of people i spoke with.

Toshiba 1800-457-7777 case #1-823919119
ask for customer relations dept (customer relations manager named exequxiel)

Tosiba service center 281-444-5566 (service manager charley)


Offender: Toshiba Computers

Country: USA   State: Texas   City: Houston
Phone: 1804577777
Site:

Category: Internet & Web

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