Please read
So it appears that once you are suspended you can never be involved with eBay, even though I had a stellar performance, what I seem to see is that I have 26 negative feedbacks totally and a positive feedback score of over 3600, now my calculations say that is less than 1 percent.
What I asked is what I need to do be involved with eBay again, apparently there is nothing I can do.
Please be specific about what I need to do resolve this and or be specific that you never never ever ever want to deal with me.
You probably will not respond, as you have already indicated in this email. Regards, Bill Pfeiffer
Original Message
From: eBay Customer Support [mailto: Email User]
Sent: Friday, February 01 6:52 PM
To: Bill Pfeiffer
Subject: TN91022 Your Email to eBay Trust and Safety (KMM281777649V9874L0KM)
Dear Bill,
I reviewed our records and found that you were suspended due to violations of our Seller Non-Performance policy. Specifically, you have generated unacceptable levels of buyer dissatisfaction in your transactions. Based on feedback from the buyers who have interacted with you, one of more of your accounts falls into the bottom 1% of all eBay sellers with regard to buyer satisfaction.
After reviewing the information that you provided in your appeal, as well as all of the information related to our original investigation, we've concluded that significant improvement did not occur. As such, your eBay account will remain suspended.
*Note*
Although we will read any future appeals you send, we may not respond to your inquiries.
We appreciate your patience and understanding regarding this matter.
Thank you for your time.
Sincerely,
Jaeger
EBay Customer Support
EBay Your Personal Trading Community (tm)
* Original Message Follows:
Form Message: $432% 060199
D_id020120080903d_id/w_id135795711w_id/s_id000s_id
Subject: IV%MM0001 MC189 SNPD NOTICE: eBay Registration Suspension - Seller
Non-Performance - wrpnet [#US 05023T A01 &MC189? 00 ]
User Feedback: 3601
User State: 00
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;.net CLR 1.1.4322;.net CLR 2.0.50727) Topics MC189 SNPD NOTICE: eBay Registration Suspension - Seller Non-Performance
Message: I do not disagree with the reasons for suspension. Would like to know what I can do now to resolve any outstanding issues. I have had a lot of personal problems the last 3 months. My cancer is now in remission.
Sincerely, Bill Pfeiffer
MC189 SNPD NOTICE: eBay Registration Suspension - Seller Non-Performance
EBay sent this message to William Pfeiffer.
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MC189 SNPD NOTICE: eBay Registration Suspension - Seller Non-Performance
Dear wrpnet (Email User),
You are suspended from eBay as a result of your violation of site policy on Seller Non-Performance. Specifically, you have generated unacceptable levels of buyer dissatisfaction in your transactions.
Based upon input from buyers who have interacted with you, one or more of your accounts falls into the bottom 1 % of all eBay sellers with regard to buyer satisfaction.
Warning notification was provided to you earlier regarding the need for significantly improved performance. This improvement did not occur, and we have taken action in accordance with that warning.
As a result of this suspension, you are prohibited from using eBay in any way including using another existing account or registering a new account. If you have questions regarding this suspension, please reply to this email. Questions through other channels will not be reviewed.
Please be advised that without compelling evidence that we are mistaken with regard to your performance, we will not accept appeals for reinstatement. Any seller fees owed to eBay are immediately due and payable. EBay will charge any amounts you have not previously disputed to the billing method currently on file.
Sincerely,
EBay Trust & Safety
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