A few months ago, I bought (2) XFX 8600GT video cards, which had $20.00 rebates on them.
I read all the instructions concerning submitting the rebates, and followed all the guidelines.
Only one card per household was eligible for rebate, so I only submitted one rebate.
Two months later I go to rebatestatus.com, to check on the rebate process.
No information available, only a link to write customer service. Over a two week period, I have written customer service six times with no response.
I guess it is their practice to ignore customers request for money they owe.
Not even the slightest acknowledgement from this company.
Due to their actions, I am highly unlikely to ever buy any products from XFX again, or anyone they do business with.
When buying products with rebates, one always wonder how long it is going to take to receive them, if they will receive them, and how much hassle will it be to receive them.
This company appears to be the worst for providing the rebates in which they were contracted to do.
For their lack of service and customer care, I like many have contacted the BBB and XFX and the vendor from which I have purchased many products.
A consumer should not have to be put in such a posistion to have to push and shove for what is rightfully theirs.
The money is not much, but the principle is.
Buyer Beware of Rebates from rebatestatus.com (Continental Promotion Group INC.)
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