Ok so I applied for sponsorship, not knowing there was a $149 application fee. Since i didn't hear anything from them i assumed the application didn't go through, so like a fool i applied a second time. I was charged $298 but didn't find out until my credit card statement came. So i called the 800 number listed on my statement. 3 options say 1 if you are not a member and want detail on memberships press "1". 2 if you are a member and need help with your sponsorships press "2". Any billing issues should be dealt with at [email protected]. Now im thinking that doesn't sound good. I emailed them. I was surprised to hear back, but was dissapointed with their answer. Here is what i wrote,
I applied for sponsorship and since i never heard anything back a applied again. I didn't realize i was also being charged for the application because it said apply for free. So i would like a total refund on both applicatoins. It says in the terms and conditions i will not be charged if i don't get sponsored, and since i will be charged if i am sponsord i choose to cancel both requests.
Im guessing you will need further information such as a credit card number. Get in touch with me asap,
Thank you
Derrick
And here is what they wrote back.
"Hello,
Thank you for your email. On our application it states:
Is there a cost to submit my application for consideration? No, it doesn't cost you a penny if you don't get accepted! Yes, that's right, we review your application for free and only if your application is approved and you are awarded a sponsorship contract will you then be charged our one-time agency fee. Click here for agency pricing. Please make sure that you want to customize your car before proceeding because no refunds will be given if your application is approved.
Unfortunately, once we negotiate and secure a sponsorship for you, our services have been rendered and we can not issue you a refund. Our website states that when you submit your application you are entering into an agreement with CarSponsorships.com to find and secure you a sponsorship.
We would like to designate one of our staff members to help you obtain your dream sponsorship. This agent will personally negotiate and attempt to secure you a sponsorship from a company of your choice. This is a valuable offer and we hope you realize it's potential. If you are interested in doing this please contact us within 48 hours with the company you are interested in. Even after we provide this special service for you, you can still keep your past sponsorships. Possibly, down the road you will find a need for one. We want you to be a satisfied member and we will go above and beyond to accomplish that!
Again, thank you for being a client and we look forward to hearing back from you.
Sincerely,
Kirsten Pinney
Billings Manager
www.carsponsorships.com"
I have since emailed them 4 more times and have had no response. I plan on reporting them to the BBB but they have been reported around 150 times in the last 36 months so i don't really see the point. Whatever you do, don't give them you credit card info or you will regret it.
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