Very unpleasant encounter when I foolishly ordered a "sample" of weight control pills for $1 S&H late November. I was billed for the shipping, then noticed subsequent bills of $29.95 beginning in December for "automatic" shipments of product I never received. Several phone calls to 888-829-0637 resulted in the phone just ringing.
Eventually a woman answered the phone with "hello." I asked the name of the company for this 888 number, and she did not answer. I had no idea who or where they were, having only received the number from my bank. I reviewed the charge I received, and she insisted I enrolled in an automatic program for pills. I told her I did not, and never received further shipments. I told her to stop unauthorized use of the debit card, and that I was notifying my bank immediately.
She was surly, unprofessional and threatening. I was quite concerned about that, realizing this might simply be a phone in someone's kitchen. I re-connected with my bank and they credited the charges, pending an investigation. Eventually, I received four credits of $29.95 from this vendor, from 3/12 through 4/6. I thought the matter was over.
This morning I received a letter dated June 27 from World Wide Enterprises, Inc. There was a phone number on it, 701-663-8327. It stated that I owed $239.85 and was listed for "collection." I called immediately.
The phone was answered "hello." I asked who the person was. He said "Paul." I asked the name of the company. He did not give it. I said I had received a letter from a "company" at this number for a bill I did not owe.
Without any information from me, not an amount, or a account number, or any details, he said I had signed up on the internet for a "weight loss counseling service" at $29.95 a month, and must not have read the "fine print."
I asked to refer to the web site, because I would never have signed up for a "service" and the previous person said I had automatically enrolled for "product." I was not given any information, nor was i offered any assistance in substantiating a charge. I informed him that my bank had already investigated the merit of the charge, and found it bogus. He said i owed the money anyway... I told him I would refer the matter to my attorney.
He said 'go ahead." I asked him "how do you people sleep at night, scamming money from hard-working innocent people who have done nothing to incur a charge, and have received nothing from them...
He said he sleeps very well at night.
Probably true. With our money in his pocket... Smarmy. I will live with a whatever he thinks he can do, including a negative credit report, rather than paying this fraud a penny.
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