3 months before, I requested a set of Nike sneakers out of this website. They record their stock (based on them) as much as the moment and confirmed they had the sneakers I desired within the dimension I needed. They charged my Mastercard and established my purchase within a few minutes. About 6 hours later, I acquired a termination notice, informing me they didn't possess the sneakers I'd requested. I needed to try and purchase them at another website, but given that they had previously billed my charge card, used to do not need the resources available. I named their customer support point. The lady I talked with was enjoyable, she apologized for my trouble, she guaranteed to send a launch to my CC organization. I questioned why the web site confirmed the sneakers accessible when they weren't and he or she offered me some Malarkey concerning the sneakers being in specific shops and somebody creating a real shop purchase in the same period I had been purchasing. This maynot probably be accurate since I have requested at 7 AM EST with no shops in america might actually most probably for atleast another 3 hours! I informed her that and informed her how dissatisfied I had been as it was the very first time I'd actually requested from their website. She assured me this was a fluke, that their stock program was extremely precise which significantly less than 1% of revenue actually must be ended for nonavailability. She also explained that sneakers showing a shipping period of 5-10 times as mine did, were an issue, but when I requested sneakers that suggested 2-4 days shipping, it intended they'd lots of them readily available for quick shipping.
June 20, I requested 2 footwear from Firstline.com. Equally set suggested delivery period of 2-4 times. Once more, they charged my charge card instantly, not waiting to determine when they really had them. I obtained a contact 24 hours later this 1 set have been delivered. It didn't tell me which set. That set came on June 25 via UPS. Today, 6/26/07, I named to inquire about the 2nd set, since I have had seen nothing. I had been informed they didn't possess the sneakers, the purchase have been ended. I never received something informing me that and that I have now been viewing for almost any info from Finishline.com quite carefully.
TWICE IN 3 MONTHS, I've requested sneakers they state can be found that have not been. I've had my CC billed INSTANTLY both occasions and also the requests ended. I'll never. NEVER conduct business together again.
Plus they couldn't care less. Almost all their customer support people state is "I am Sorry. That is uncommon. We also have sneakers accessible if they're on the site". Bull!!!
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