Usacomplaints.com » Internet & Web » Complaint / Review: EarthLink - Unable to close the Earthlink account. #229064

Complaint / Review
EarthLink
Unable to close the Earthlink account

I've delivered the e-mail below to Earthlink Administration. I've been not able to shut the Earthlink account and Earthlink proceeds to cost my charge card despite the fact that NO BODY ACTUALLY utilized the web using Earthlink. It has been happening for 12 months.

Twelve months before I registered a Sudanese Refugee child that I had been dealing with with Earthlink dial-up online sites. Their name is John Aroch. He'd lately bought a used lap-top pc and was eager to make use of the web. I applied my American Express card and registered for 1 years-worth of online sites with Earthlink.

Upon trying to login we went into snags because of the proven fact that the pc had Windows 95 that was not recognized nicely by Earthlink. Within the next month or two we experimented with use your technical assistance people but were defeated in utilizing the Earthlink link.

I called Earthlink to try to stop the support. I told the client support person who I'd think about the $167. Cost on my creditcard as charity and ignore it, nevertheless I needed the consideration shut as NO BODY ACTUALLY COULD ACCESS THE WEB via Earthlink.

Today, twelve months later I've obtained a $21.95 cost on my charge card after convinced that I effectively shut the consideration.

AND, I've been handed in one individual to a different and have now been not able to shut this consideration. That is scam. You're producing costs on my charge card FRAUDULENTLY.

Please Help ME. I don't understand what to complete.


Offender: EarthLink

Country: USA

Category: Internet & Web

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