Usacomplaints.com » Earthlink - Reviews, Complaints, Contacts

Earthlink
Found 162 reviews / complaints

Earthlink
Lied about cancellation fees

Called to cancel Earthlink dialup service because it didn't perform as expected. Was told by customer service rep that if I agreed to extend the service for one month for free as a backup to my new satellite ISP I would not have to pay the required cancellation fee. I agreed. Called back a month ...

EarthLink
Cancellations and frauds

Well I did so speak with my Meal system organization plus they provided me an agenda which it comes at the conclusion that wasn’t the program they provided me, nicely the Meal system organization put up my web but simply because they ended my account with dish system I've no providers at-all and ...

Earthlink
They accessed my checking account without permission. They charged my credit card that I authorized then accessed my checking acount and charged me again. They refunded my money but it will take 7-10

Earthlink stole my money from my checking account. I was also billed to my credit card that I did authorize. When I asked for compensation for the time that it would take to get my money back, they said sorry we cannot do that. I wish that I could. I want to know how they got my checking account ...


EarthLink
Cancellation Fee - Internet

I signed up for EarthLink when I moved into my new home. After further review, I realized that the service I signed up for was dial-up and not DSL service. I used the chat funtion on EarthLink's website to confirm that my service was Dial-Up and after the online rep confirmed that the service was ...