The next is definitely an email I delivered to Cox. I delivered it to Customer Care and Tech Support Team and below I'm months later with no reaction. I understand big surprise. But I Have completed my research during the last month and I believe I mention some very good details. Have a look:
Okay and so I've experienced degree 3 techsupport. I am aware that there's nothing you men may possibly do to assist me deliver email utilizing my cox consideration. You have plugged port 25 (that has not created one small distinction in just how much junk I get). All it surely claims in my experience is the fact that that you don't think that I am not really a spammer.in the place of preventing my confident "junk", you are really simply stopping me from utilizing my mail account at the office and doing company with countless connections. I WOn't utilize web-mail it's absurd and archaic. And so I observe among three options. 1) Shed lots of company. I have spoken to numerous people besides myself who've undergone exactly the same issue as well as their prepared to simply change companies. 2) Perform a telephone meeting to confirm the authenticity of those individuals (for example myself) declaring to make use of the e-mail account for company in the place of junk. If they're about the degree then unblock the interface for that consideration. And lastly, never as great of a choice 3) atleast produce an make an application for Computer AND MAC which allows individuals to transfer their handle books in to the web-mail program. I actually donot like recommending that-but I'm dumbfounded that you simply all haven't considered it yourselves. You're dropping Mac clients from the moment. Clients who may I include are prepared to spend two times as much to get a pc and document in a greater tax group. Iam in movie manufacturing where macs are mainly utilized as well as in an office of 200 people Iam discovering that Iam evidently the final fool however with Cox.
I am sorry if this mail offers the disappointment that I've undergone upon studying the issue developed by your organization.
One pissed off very long time Cox client.
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