We moved from LA to Texas where Cox Communications doesn't have support available. We kept exactly the same support with Cox since 2001. I utilized the web site and quit a note last month seeking e-mail forwarding support and so I might proceed utilizing and spending money on the e-mail support when I moved from the condition. Not a problem one organization explained we are able to look after your support requirements. They really named and brought me through atleast 6 various people before I had been delivered to somebody who explained NO we-don't provide that support. Thus in the place of permitting me-time to create a move, the moment the consideration was shut all support was ended despite the fact that I had been charged through the finish of the payment period. Not suggested, utilize EaTEL alternatively because they possess a definitely better customer support assistance program.
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