I purchased their product 320GB USB 2.0 External Hard Drive through the online store www.ecost.com. The Cavalry Storage inc. Promised a rebate for this item. This company's rebate instructions did not explain about submitting E-MAIL SALES RECEIPT. I did mail sales receipt that arrived with my product in the box in order to recive my rebate.
After 8 weeks i checked on their web site status of my rebate. It was written, that my rebate was denied because of lack of sales receipt. I contacted company's representative over the phone. They said i did not provide them with sales recept. They said i was supposed to FIGURE IT OUT myself that i had to print out my E-MAIL SALES RECEIPT from www.ecost.com.instead i sent them sales receipt that arrived with my product in the box.in their instructions there are no explanatins on this!
After my rebate was denied, they said they can not resubmit my e-mail sales receipt because of their policy. I said about submitting the same type of sale receipt from Ecost (arrived in the box with item) to different company and getting approved for the rebate. They said, that different company does different way. This is a well managed trick to scam customers and not to pay them any rebates!
BE AWARE OF SCAM REBATES FROM CAVALRY STORAGE INC.! Don't buy their hard drive with a promised rebate, they will find the way to trick you! I am looking for another "tricked" customers to file a class action lawsuit against Cavalry Storage Inc. I purchased their hard drive in the begining of April.
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