Last December my wife bought a Gateway computer. She gave them my credit information to aquire this computer. We had discussed that we would buy a computer and she was aware of what type of system I wanted. The requirements were 1.6 GHz or faster processor, 40GB hard drive, 512 mb SDRAM, CD burner, 17 inch flat screen monitor and a midgrade printer. I came home from work and she told that she had got a deal from Gateway computers on just what I wanted with a free CD burner. All this was going to be 1,373 dollars and some change. At the time it seemed to be a fare deal. She had put the down payment of 413 dollars on a credit card. We would owe 960 dollars. Four days before Christmas a UPS truck pulls up and the new computer is here. It was a 500S desk top 1.5 GHz with a 256 mb SDRAM and a 20 GB hard drive? I informed her that this is not what I wanted she said that the upgrades would be here very soon. The upgrades showed up a couple of days later. Sure enough a 40GB hard drive another 256 ram module a 15 inch panel monitor and Epson C80 printer. At the time I was happy. This may not be what I wanted but I could deal with this. I took the tower monitor and upgrades to the Gateway store in Jacksonville and a couple days later it was ready. They kept the 17 inch monitor and the 20 GB hard drive, Now here where the problem started. The original price was 1,373 dollars. Now they send me another invoice for the upgrades that were only supposed to be 210 dollars that was in the 1,373 dollar total. Gateway is now saying that the total price is 1,996 dollars. That I owe 1,583 dollars. At first I thought it was just a mistake on thier part but now several months later and after trying to get a invoice of what I have actually have it looks for real. They will not send me a itemized invoice for my computer and software! They financed my loan thru Citibank at 28% interest which I did not need because thru my employment I can get a intrest free loan for the computer. But I am not going to pay for Gateways mistake and will fight it to the end. They may have put this on my credit report even though I did not buy the computer. My advice to anyone buying a computer don't buy a Gateway computer with out getting a "itemized" written invoice in advance or you may find your self here as well. JamesPalatka, Florida
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