Paid for a membership with my credit card for each of my sons. Theese funds are directly withdrawn from my checking account. Someone stole the account information along with my credit card information.
The kids could no longer log onto the account we set up and was paying for, becacuse whoever stole it changed the passwords.
When we tried to cancell the accounts, the web site said the only way we can cancell the account is by requesting the cancellation by email only.
We have done this, and for the last two months, I have been paying for the person who stole the accounts.
Ive tried to cancell the payments through my credit card provider, but they do not have a telephone number or address for this company either, and cannot do anything.
Ive tried to call the Better Business Breau but the only information I get is for New York State. The billing shows up as WP-Runescape-By-Jagex, and the Location is William Morri, I know this would be the city and that it has been cut off due to lack of room, and doesnt show a state.
I have no idea what to do here or how to stop the payments.
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