Usacomplaints.com » Internet & Web » Complaint / Review: The Bug Farm - Is a fraudulent ripoff company, you pay for bugs but only get a jar of dirt. #20899

Complaint / Review
The Bug Farm
Is a fraudulent ripoff company, you pay for bugs but only get a jar of dirt

Dear Everyone,

DO NOT ORDER FROM THIS COMPANY. I am a investigator and usually deal with other people's fraud. Now here is where I am the victim:

Approximately a month ago I ordered a bug culture, (called Springtails), to provide a dietary supplement for my pet frogs. I ordered one culture online and paid through thier website with my credit card. The total was approximately $10.00. About a week later I recieved my shipment. The said bugs were supposed to be in a small jarlike container. Upon inspection, I observed nothing but a dirt. However, according to the directions that even though you don't "see" them, that shipping is hard on them and the "eggs" contained in the culture would hatch.

So I dilligently followed instructions. Approximately 2 weeks later, I still just had a jar of dirt. So I emailed the company. I got a response and was informed that maybe I didn't follow the instructions because thier culture is doing fine. So I responded again and demanded a new "good" shipment or my money back. I recieved no response. Approximately 1 week later I recieved a new shipment. Guess what? I GOT MORE DIRT! Yay for me! So anyhow to conclude, to this day I still have no bugs and I paid $10.00 for not even a handfull of dirt.

Investigator George
Poway, California


Offender: The Bug Farm

Country: USA   State: California   City: San Rafael
Address: 35 Mark Drive, Suite A
Phone: 4154727294

Category: Internet & Web

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