On Jan. 2 I ordered a wall sconce from Green Culture. They promised it in 5-7 business days. When it didn't arrive, I emailed them. They kept promising it to me "2 weeks from now" only it never came. Finally, during an email correspondence with a customer service representative on March 4 I said, "Just forget it.
I don't want the light anymore. Cancel my order and credit my card." No response, so I assumed it was taken care of. On April 3, the light arrived. I already had purchased & installed another but I took a look at theirs anyway. It was damaged! Big bubbles in the glass! I contacted them to ask where to return it & they didn't return my emails (several of them!). Then, finally, they wrote back & said, "we didn't cancel the order bc we have a no cancellations policy!" (yes, the exclamation point was theirs - I didn't add it).
Long story short, I have a blemished light, I'm out $200 and Green Culture won't call/write me back! They old, out of stock items so what you get is what you get! And the manufacturers do not back them up at all! They are horrible!!
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