I paid for and downloaded I Am Big Brother Software. When I set up the Remote Access feature, it cost me $49.99 for the year. My credit card was charged for this, and I have yet to receive the promised Serial Number that would allow me to set this feature up.
I have tried contacting the company twice over the past couple of weeks, and have yet to hear anything back, although the website claims you will hear from them within 24-48 hours. There is only an online help service that they don't respond to, and no phone number, fax number, or even an address to contact.
This company is a scam, and if you buy it, you are wasting your money, because they don't support the product in any way, and you don't get what you pay a fortune for.
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