You didn't honor one of your $5 coupons. Sure you pretended like it went through and that you would honor it when the order was placed and the confirmation email was sent, but after the order was in the shipping process and couldn't be cancelled you added the $5 back on to the total.
Isn't that like changing the rules after the game has already started? Or do you just like ripping people off with deceptive promotions? If not explain to me and the other consumers who will read this letter on usacomplaints.com how my purchase "Grand Total" as stated in your email went from "$298.83" to $303.83 conveniently after the order could not be cancelled.
Out of my last 20 purchases online (over $2400 worth), 18 have been through other dependable online merchants and 2 through Amazon because I still can't place an order with you and be confident that nothing will go wrong because something usually does. This last order is a typical example.
Order No. 102-6299731-0864947
Dave
Jacksonville, Florida
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