Usacomplaints.com » Internet & Web » Complaint / Review: Amazon.com - Wrong Ink Cartridge Recommended, Order Cancellation Refused Minutes Later. #615230

Complaint / Review
Amazon.com
Wrong Ink Cartridge Recommended, Order Cancellation Refused Minutes Later

I had just ordered a 5 pack of Epson #78 hi definition ink cartridges and before I made the purchase, Amazon recommended the 6th color to add to my order. So I placed the order and a couple of minutes later, I realized that Amazon recommended the ink cartridge in black for the wrong printer. When I went to cancel it a few minutes later, I got a message saying "sorry but it's too late now to cancel". That was about 5 minutes after I placed the order. I've been a long time customer of Amazon, but on their wrong recommendation, they should have at least given me a chance to cancel, as they made the wrong offer to begin with. Shame on you Amazon. There are many other online stores on the internet. If this is the shoddy business practices they are resorting to, all I have to say is "Goodbye" after many years of purchases! I haven't received them as of yet, so let's see what happens when I try to return it. I refuse to pay any further charges.



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