Usacomplaints.com » Internet & Web » Complaint / Review: eBay - PayPal - Refunded Buyer and Defective Mannequins Cost $240 in NSF Fees. #197556

Complaint / Review
eBay - PayPal
Refunded Buyer and Defective Mannequins Cost $240 in NSF Fees

First, I sold an item on eBay. The purchaser felt she paid too much and wanted a refund after she first said she did not receive the item. The item stated no refund or return. She got in a bidding frenzy. Well, PayPal refunded her money without any resolution to me, as I could not get past the options they had listed to respond. So it caused my bank account to bounce checks I had written for my bills. She still has my item. I hope she sends it back. Thanks, PayPal and eBay.

The following week, a similar thing happened again. It cost me $106, plus $240 in NSF fees with my bank. I purchased a mannequin from a cosmetique seller on eBay. He sent me 2 when I only wanted one. I told him of this, and he said I paid for 2 due to eBay's mistake again. He shipped two, and neither of them worked; they came wobbly and unusable. I tried to resolve it with the seller, the protocol first, but meanwhile eBay and PayPal just allowed him to refund me only $11.50, and I am still out my other $105, the initial amount paid.

eBay has supposedly closed the resolution, and again I am out of money. So beware if you deal with eBay and PayPal. Just don't. I am in the process of eliminating PayPal and voiding my bank account and credit card used to set it up, having read all the complaints, which were very informative. I have learned a lot. I hope this helps and saves others from worse things than this.


Offender: eBay - PayPal

Country: USA   State: California   City: San Jose
Address: 2145 Hamilton Avenue

Category: Internet & Web

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