Usacomplaints.com » Internet & Web » Complaint / Review: PayPal - No Merchandise Received and No Refund on Two November Payments. #196384

Complaint / Review
PayPal
No Merchandise Received and No Refund on Two November Payments

PayPal is conducting itself with unfair and fraudulent business practices. I paid for merchandise using PayPal on Nov. 3 and Nov. 14. To date, I have received nothing. The merchants count on PayPal stealing my money for upwards of a month, and PayPal refuses to make immediate refunds, though they can clearly see that the merchant is uncooperative and has no intention of refunding the customer's money (my refund). I have other financial obligations to meet with my money, but PayPal refuses to refund it, citing some 10-day policy, when obviously more than 10 days have gone by; in fact, weeks, and still no refund and no merchandise.

I spoke to David, who calls himself a resolution supervisor, at about 6:30 PM this evening, Nov. 27. He stated he was refunding one of my payments immediately and that I should see it in my account immediately. Instead, it is now 8:15 PM and there is no refund. David is a liar. When I call back, I am angry because I have been refreshing my screen awaiting my money back, and nothing.

I continue to call PayPal, and I continue to get more lies, now with David being dishonest about his earlier promise.

Isn't it interesting that I paid out money instantly, and here we are nearly a month later and I have no merchandise and no refund? It is as if PayPal makes it difficult for the customer to get their money back, even though it is the consumer's money, and they root for the fraudulent merchants.

Rajiv Dutta, the PayPal president, just allows the fraud to continue without any recourse for victims. Then you get a liar like David from resolutions on the line, and then other women from resolutions who allow the customer to become more and more frustrated, because they now claim David says he never said he was refunding my money. All this over "my own money"? It is my money, not theirs! What is this? I have filed criminal complaints with the California attorney general, the DA's office, the FBI and any other law enforcement agency that I could.

These are truly evil, very fraudulent people who own, head up and operate within PayPal. They laugh and make excuses when you become upset and your blood pressure is at an unhealthy level. We handle things legally, but as you can see in the news, many do not, and this is why we see so many incidents of riotous reaction by other duped victims. They are taking matters into their own hands, but the ones like us who try to handle things legally are ignored and victimized even more.

When will PayPal be no more, and what other online payment sources are there?

PayPal is a fraud, and its president is also. How dare you not refund a consumer's money for weeks and weeks when they keep complaining "no merchandise; the seller does not have the merchandise and won't be shipping; just refund my money ASAP"? Why do the attorney general of California and the DA's office continue to allow them to get away with the fraud?

What about the defamation and libel comments made by fraudulent sellers on eBay? eBay and PayPal are run by Rajiv Dutta, president. Is this the way Americans should treat each other, with criminal fraud? Why all of the fraud? Why is it allowable for an American or anyone to pay his or her money through PayPal for merchandise, the merchant does not deliver, and the victim goes through a bureaucratic mess and still does not get their money back?

So far, I have gathered about 4 persons for a class action suit against Rajiv Dutta and PayPal.

Angry just does not cut it anymore. What other online payment source can be used to pay for auctions?


Offender: PayPal

Country: USA   State: California   City: San Jose
Address: 2211 North First Street
Phone: 8882211161

Category: Internet & Web

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