I originally signed up for 1 year of Yahoo Music song sharing service for $60 per year on my Capital One credit card. During this time I moved to CA and attempted to cancel this credit card and lost track of this acct. Yahoo Music then charged me for another year of this service (phone # 800-318-0631) at 2x the original price or $119.88 for another year of service with no prior notification to me. When I called to request a refund since I no longer want the service and did not agree to paying 2x the original price they refused to refund my account.
They only agreed to lower the status of my account from sharing music to only listening to music on my pc for $60 per year with an additional $1 per burning a CD. This downgraded service would be of no use to me since I could no longer share songs on my MP3 player. When I called Yahoo Music (1-800-318-0631) they said it was company policy to not refund their customers even in the case they change their price without prior notification. I believe their business practice is deceitful and would appreciate your assistance in this matter. Please contact me by email for further information.
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