I did not receive the merchandise from Bidz.com. A month later I received a bill from Bill-Me-Later. I contacted them to tell them I never received any merchandise, and they said to contact Bidz.com. Bidz.com finally refunded a portion of the amount billed, leaving a balance of $20.65, which continues to have late fees and interest charges added to it. As of September, the balance is over $80 for something I never received!
Bill-Me-Later has been no help, and their customer service rep actually yelled at me on the telephone and told me that it was my problem and that I need to contact Bidz.com (yeah right). Look up all the complaints about them.
Then he told me the amount was for re-stocking fees! (How did he know? Hmm.) Re-stocking? For what? I never received the merchandise, so I never had a chance to inspect it or the opportunity to return it if I wanted to. This is an outright rip-off, and now I have to worry about my credit report because of the fraudulent actions of these two companies working in cahoots.
It is outright fraud to be billed for something I did not receive. All I want is the $20.65 credited to the Bill-Me-Later account so they will cancel the late fees and interest and put this whole nightmare behind me.
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