I was recently unfairly banned from the Dallas Morning News forum website. I e-mailed a complaint to the administrator of the site complaining on three site members by the sign names of "SPerry", "Hooken31", "GreenHornet." These posters on a regular basis would attack in mass any new poster to the site using foul words and filthy references to the posters.in many cases they would reveal the actual name of the poster and location exposing them to identity thief.
As recently as the anniversary of 9/11 I posted a poem from one of my charity driven poetry books to the site in honor of the victims of 9/ll. My brother works in a building that is located ten blocks from ground zero and for a period of time I feared that he migh have been killed in the attack. I did lose a dear friend in one of the towers which fell.
The posters attacked the poem using foul words, attacked me personally, the President of the U.S. And the memory of the three thousand individuals that died.
Since the administrator of the site banned me because of my complaint I contacted the owners of the Dallas Morning News, the Belo Corporation's interactive media department which is located in Dallas. They refused to respond to phone calls in returning my personal phone call messages on their voice mail in this matter. They would not respond to e-mail complaints. They would not even respond to a written complaint mailed to the corporate headquarters.
I came to the conclusion that the administrator of the site and his immediate supervisor gave false information to the Belo executives concerning my complaint in order to protect their lack of responses of a complaint. Next, thing that happened is that I received a personal phone call from the head of security, a Mr. William Busse, for the Belo corporation.in an half hour phone conversation he was pleasant enough but bottom line told me to blow it off and forget the incident. He promised me that I would hear from a Belo executive in this matter, but that never happend.
My response to this lack of attention to consumer complaints on the part of the Dallas Morning News is to refuse to support the paper and their interactive program in advertising, as well as Belo's inactive media services.
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