Well there are loads of problems I can express here. One, there lack of communication, No return calls or returned e-mails. They gave me a project with things they were going to do and a time line. None of it went the way it should of nor did they go out of their way to see the time line was way off to fix the project. It is Feb. 2006 now and I have been frustrated at Techxpress since May as they made promises that never happened. June, July and August promises and no work progress.
Techxpress had problems with people quitting or firing employees that were on the project. You trust one person you've worked with, then he quits and the next new guy changes the rules, again, again and again, delaying everything. 7 people were on my site, one at a time. Only one guy give his heart to the site but he quit Techxpress. Time was being wasted explaining old projects to new people and new people had no web experience. We would complain and nothing happened, we tired to fire Techxpress 3 times but they insisted they could do the work but nothing happened. All Techxpress wanted was money for $100.00hr (as this is overpriced and expensive). The designs were always off, errors reported, just stayed the way they were (just a complete joke). Techxpress was more interested into moving into a new 9,000 sq feet office and spending on expensive office products so they can increase their fees to the customers. The point is, we were told what we paid for and what we were getting.
I hired Techxpress last Jan. 25 for web designing. They gave me a time line to finish a based design March 4 but they never completed it or tried to finish it. They wanted $100.00 an hour as they were supposed to finish what I paid them to do. They told me they did more than expected but site was never completed. Yet their clients also having delayed problems of te same issues I was having, no return phone calls, lost paper work, demanding more money, not giving company full FTP access as they are fooling their clients and me that CMS is access when it is just an editor access option. They feed people into their business and they are locked in with no FTP and PHP access with paying Techxpress.net is expensive $100.00 an hour rate as they are fooling people they are wonderful and they are just the opposite. Everything is setup, you cannot do what you want with programming functions yourself (CMS is a joke access option) and it is terrible paying for a site and they own the site as FTP means, it's your file and you can move it if your not happy but Techxpress they keep what you pay for and they do not give you back what you pay for.
Techxpress is full of problems; I have a list of complaining clients upset at their services for losing money, lack of work & people leaving them. We have been victimized like the whole rest of other angry customers. They have a scam setup, they tell people what they are going to do, they don't perform and when the customer is frustrated, they try to move out, they are locked in with their services. No FTP access is a complete scam setup, people end up leaving with nothing what they paid for and we've not the only ones. Site was never completed as are suppose to figure out what to do and as they will not give you FTP access to move the site somewhere else. You can't as they don't want to tell anybody this, you hire them and they try to lock you in with their expensive service and horrible work. We lost our money and they refused to refund us.
This company sucks!
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