Subject: SNP NOTICE: eBay Registration Suspension - Seller Non-Performance - [email protected] Received: Aug-13
From: eBay
EBay sent this message to Mark Campagna (buckocamp8).
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SNP NOTICE: eBay Registration Suspension - Seller Non-Performance - [email protected]
Dear xx
We regret to inform you that your eBay account has been suspended due to the violation of our site policy below:
* Seller Non-performance - Not delivering an item for which payment was accepted or significantly misrepresenting an item by not meeting the terms and item description that are outlined in the listing.
Due to the suspension of this account, please be advised you are prohibited from using eBay in any way including registering a new account. Please note that any seller fees due to eBay will immediately become due and payable. EBay will charge any amounts you have not previously disputed to the billing method currently on file.
Our records indicate that the following transactions may be unresolved:
270003790635
270001405807
7592781692
In order for your account to be considered for reinstatement, we ask that you resolve any online disputes that have been filed as well as any Seller Non-performance related feedback you have received by taking the following steps.
1. Review and resolve any complaints received through feedback.
You can review the Seller Non-performance related feedback in your profile by entering your User ID in the appropriate field at the address provided below:
Http://pages. Ebay.com/services/forum/feedback-login.html
To document that a transaction was completed, you can request that your buyers leave a follow-up comment stating that the transaction was resolved. Buyers can leave follow-up comments at:
Http://pages. Ebay.com/help/feedback/questions/feedback-followup.html
2. Resolve any remaining transactions.
For any outstanding transactions that have not been documented as resolved through feedback, you can have your buyers write to eBay to let us know that the transaction has been completed. Your buyers can write to us from the following Web page:
Http://pages. Ebay.com/help/contact_inline/index.html
From this page, your buyers should select the following topic, subtopic, and issue:
Report problems with other eBay members - Fraud concerns for buyers - The problem you're having with fraud isn't listed.
If you have questions or information regarding this alert, please reply directly to this email.
Regards,
EBay Trust and Safety
They want ME to have these people write a letter to Ebay saying they are now happy when they were not happy to begin with.
HOW do I get back up and running? I have lots of unfinished business and I cannot even communicate with the people I have to ship stuff to.
Why did this happen? This is totally bogus to cancelk someones business based on a buyers opinion
The feedback system hurts the sellers very much.
Some buyers do not understand how to do feedbacks properly and You take Their word for things.
I wait weeks for payments and then they want their stuff shipped yesterday before the check has cleared and I ship a lot of international packages which sometimes take up to 2 weeks to arrive.
95% of my customers are wonderful then the 5% can ruin your business.
Please fix this, I have made Ebay money and I intend to continue so please answer my plea.
Thank You
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