Usacomplaints.com » Internet & Web » Complaint / Review: Tru - Beginnings, Tru Coaching, Unauthorized usage of my credit card 2 months after a free trial was cancelled, and 1 month after I requested total cancellation plus being accused of having re-activated my account when in fact. #180578

Complaint / Review
Tru
Beginnings, Tru Coaching, Unauthorized usage of my credit card 2 months after a free trial was cancelled, and 1 month after I requested total cancellation plus being accused of having re-activated my account when in fact

I gave Tru my credit card number in May for a 72 hour free trial. I abided by the terms and they removed only $. 99 from my checking account

On June 8, I called (witness coincidently present) to report a number of married men had contacted me, and I found this disgusting and requested total cancellation/removal from this site (It then came to mind that I had never actively signed on to this service. They had picked up my information from another site without my permission. Unfortuantely, a fraudulent pattern began to emerge...)

On July 31 my bank (Monterey Credit Union) charged me $25 overdraft fee for a credit card purchase made on July 30 which I immediately knew was wrong. Tru then changed their story, first saying someone had used my card, then rudely and falsely accused me of re-activating the account (yet self-incriminatingly they had run a $. 99 testcharge 2 days prior to the fraud). Additionally, their Fraud Dept. Proved to be duplicitious, they denied receiving my Bank's fax, and the Dallas BetterBusinessBureau has 317 prior complaints filed against TRU.


Offender: Tru

Country: USA   State: Texas   City: Irving
Address: 5215 N. O'Connor, Suite 1600
Phone: 9728668783

Category: Internet & Web

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