I own two Gateway computers and I have been happy with both; good products and good customer service. But my latest experience
has made me wonder... I just recieved a laptop I ordered from UBID, it was advertised as a refurbished Gateway Solo 5300 Pentium III 900 MHz, directly from Gateway, so I felt secure in bidding for it.
BUT now that I check the CPU specifications (with PCdoctor), I find that the CPU clock speed is 700 MHz. If I had wanted a 700MHz laptop, I could have gotten it for 100$ less than what I paid. I have read many listserv posts about other people who have had similar experience with UBID and their
fraudulent FALSE ADVERTISING.
When I contacted uBid, they stated I had a 90 day warranty from Gateway and I should get in contact with them... I know that is non-sense, since this is NOT a warranty issue, it is a FALSE ADVERTISING issue on uBid's part.
The unfortunate result of all this is that although Gateway is not to blame for this incident, uBid is using Gateway as scape-goats for FRAUD. Ubid is to blame, but they are ruining
Gateway's good name in the process...
I do not want to return the laptop, since I already paid $50 in shipping. Should not Ubid re-imburse me the cost difference between a 900 and 700 MHz laptop?
Gianni
Andover, Massachusetts
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