Complaint / Review
Overstock
Fraudulent, deceptive billing and cancellation policy ripoff

Over three months have passed since I places my original order with Overstock.com.

In that time, I have cancelled the order and a subsequent order which was also never acted upon.

To this day, I have yet to have received a refund on my credit card meaning I am out of pocket over 300 dollars. This is not a huge amount, but it is enough to piss me off.

I hope others will heed the warning, that overstock.com is neither reliable not capable of handling orders at the current time and until new management or a new customer service framework is implemented, they are not to be used as an online service.

Josh
Edmonton, Alberta
Canada