I made an order on overstock.com on 11/14/04, and was e-mailed 11/20 that my order was shipped. My order was meant to be holiday gifts for my family. After dealing with customer service on several occasions I was promised that I would receive my gifts order by 12/24 by the latest. I was even sent an e-mail that my order was sent by fedex on 12/20/04. Despite the promises made by Overstock's customer service (and by television ads) I have yet to receive my order. It is now 12/28 and my order has apparently not even been shipped yet. I guess Overstock.com feels it is good business practice to charge customers and not to deliver the services they promise.
0 comments