Complaint / review / scam report
Circuit City
Ripoff, returned products as new, fraudulent, deceptive practices, dishonest

Complaint / review text:
I am a member of the clergy, and I too was deceived by Circuit City. They sold me an apparently returned HP MX 704 17 inch monitor on 8/1/2005 as part of a bundle with a new computer tower. It was not an open box item.

The only way I found out it was return was when it blow out on January 9,2006, when I called HP and gav them the serial number. HP informed me that the monitor was previously purchased in December 2004. I looked at the label on the box I happened to keep. Sure enough the box reflected manufactered date of August 2004.

I purchased an extended warranty, but I was told it won't be honored until after the manufacturers warranty expire on 8/1/2005.

I called the store's technology sales manager, Chris, employee Id number 092795 at 10:50 pm on 1/9/2006. Chris told me, even though he aknowledged that such a sale violated corporate policy, that Circuit City will only follow its 14 day return rule.

A fraud statute begins when the fraud is discovered!

Contact information:
Author: Contact with Author

Offender: Circuit City

Country: USA   State: New York   City: Massapequa
Address: Sunrise Highway, Store 3681
Phone: 5167970478

Category: Internet & Web

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