I am a SMC member the give me coach, I told my coach that I want to do my business on line and I need a company to build me a website, hi refer me to eMerchantClub LLC I told them that I need a web design please I don't want template I want something similar to overstock.com they say find, we can build you something like that in 3 to 4 weeks and the promise me 30 days money back warranty I sad that's fine and the final price was $2035.00 that was in November 6, on 11-8 I received an E-mail from them to confirm my order.
I was talking to friends at work that I going to have a website I choose the name wow333.com they sad oh wow that's cool that was in 11-8 and the next day one of friend call me and told me I saw your website I sad really and I run to my computer, I saw it, just a template exactly the same as two other website the same template the only difference is the domain name and I was made, I call them right away what's that is this my website if that's the way is going to be please cancel it and give me back my money the technician sad oh no we are not finish yet. November 11 was a Friday 6:48 pm I received an E-mail from them sad"CONGRATULATIONS This is to notify you that your eCommerce website is ready" if you see that, the same template that I saw on 11-8 with no changes and the close on saturday and sunday no one to talk to, I wait on Monday to call them
Spock to a techsupport hi sad that's all we can do, I sad what does that mean this is not what order you need to check my I order a costum website not a template please let me talk to your manager hi sad the are busy right let me transfer you to his voice mail hi will return your call, I sad before you do that please cancel that web template give my money back because I don't want that at all and then I'll leave a message transfer me to voice mail leave a massage never get return call, on November 16 I received a cancellation E-mail from them, I call them back that day and I told them listen I received a cancellation E-mail for my website when I'll get my money back the sad we transfer your request to billing department the will contact you.
On November 23 I received an E-mail sad "Your request to refund the setup fee for your e-commerce website has been reviewed. We decline your request as you have exceeded the period allowed for a refund".
And the don't want to give me my money back spock to them over and over no result That's the reason I file this report I willing to use all my right to get my money back because I got 30 day money back warranty.
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