Someone in my household used my credit card without permission to sign up for this download service. They erroneously charged my credit card twice. The same day the charge was made, we both emailed them requesting a refund of both $33.26 charges. They promptly refunded the duplicate $33.26 charge. They have not answered a single email since concerning the request of the refund of the second charge.
If they would just answer my request, I would feel a little better. But every one of my refund-requesting e-mails remain unanswered!!
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