Usacomplaints.com » Internet & Web » Complaint / Review: Classmates.com - Ripoff charged my credit card for unauthorized automatic renewal for gold membership. #123330

Complaint / Review
Classmates.com
Ripoff charged my credit card for unauthorized automatic renewal for gold membership

I used my credit card to get a gold membership for my sister on Classmates.com. I think it was about 2 years ago. I did not realize that it was an automatic renewal program. Today I saw a charge from classmates online for $39.00. I called the number that was shown on my credit card statement for that company and turned out to be classmates.com. I told them I did not authorize this charge and they told me to call my credit card company to do a dispute. I called back again and they couldn't help me because they said since it was under my sister's name they couldn't give me any information. I had my sister call back and they said they don't issue refunds.

Right now I have a conditional dispute with my credit card company. If they can't help me I am going to the Better Business Bureau.

Because of this I am no longer going to visit Classmates.com. I think they do this on purpose to rip people off, because when I called it sounded like it was rehearsed and they have been through it many times before.


Offender: Classmates.com

Country: USA
Phone: 4258731342
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google