Usacomplaints.com » Internet & Web » Complaint / Review: Integretel - Charged unsolicited, non-consented charges on my local phone bill. Ripoff. #122890

Complaint / Review
Integretel
Charged unsolicited, non-consented charges on my local phone bill. Ripoff

I got my phone bill about 2 days ago. Because of my financial situation, I'm on a plan to minimize my bill, which disables me from getting and/or using certain services (i.E. Caller id or call waiting). The bill usually comes to about $10.51.

Well, this month, the bill was $55 and change. I read the whole thing, and noticed that some company called Integretel was charging me $44.93. I called the # listed next to this amount and asked what the hell?!

I was told that I had consented to pay charges for some 900 #s while on-line (yes, I still use dial-up). I told them there was no way this was possible. I am the only person who uses this PC, therefore, no one else did this. I did not and would never willingly consent to pay for any 900 #, especially in light of my "less than comfortable" financial situation.

The "customer rep" was rude and curt and even told me to "shut up and stop interupting" when I was trying to explain that I would not pay for an unsolicited, not consented to charge of any dollar amount. When I called my phone company, SBC/Ameritech, and told them of this, they told me to just pay the normal monthly charges and not to pay the charges added on by "Integretel". The customer rep I spoke with at SBC was very polite, and told me there was no way in hell she'd pay those charges either.

Companies like these slimy, greedy "integretel" bastards prey off of people who figure, "oh, I must have made a mistake. It's my fault. I better pay it. Don't want to get in trouble." That is how they stay in business and continue to screw people out of thier hard-earned money, making people poorer and thier sick, corporate fat-asses richer. Well, I'm no door-mat. I aint payin'!

I also filed a complaint with the FCC. I suggest anyone else who has had a problem with this bogus bull do the same! If the FCC has a problem with Howard Stern, they sure as hell ought to have a problem with pocket-sucking companies like "Integretel".


Offender: Integretel

Country: USA   State: Nationwide
Site:

Category: Internet & Web

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