I purchased a "Dutchess Taylor" jacket for my wife for Christmas. Just-leather ended up shipping the wrong size and charged me for two jackets. They did credit my PayPal account but not until PayPal contacted them. I then returned the wrong size jacket and it took 2 weeks to get the right one (that inadvertantly was also too big). I sent it back asking for a refund. They confirmed receiving the return and promised the refund within 10 days. Two weeks passed and no refund. I contacted them again and they said they had to investigate. I was told that I would receive my refund within 20 days. Now it's been almost 2 months and no refund. I've sent them about 5-6 emails with no reply. I couldn't understand why they weren't working with me until I read all the complaints on this website. For the sake of time and energy I was just going to write this off but now I will take this to the limit to get my money back. People who conduct business in this manner don't deserve patronage from anyone. Just-Leather.com Just-sucks.
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