Usacomplaints.com » Internet & Web » Complaint / Review: Tobias Mayer e.K - No shoes, money lost. #1102888

Complaint / Review
Tobias Mayer e.K
No shoes, money lost

I ordered Mephistos in July. So I paid € 69,12.
Than I got this mail:
We are very sorry but we have to inform you that we will only receive the articles between 12 or 15 working days, because of the extraordinary high workload that they sometimes have during this season. We will send your order immediately and confirm the shipment via e-mail.
After many promises, I finally got a woman on the phone and she said that Leonardo Pinzón Delgado was not working there anymore, She promises to refund the € 69,12
I got this mail:
endor Fax Tax Number Date
Tobias Mayer 49.631.341 00207 19/112/3179/4 12-18
Credit
Dear Mrs,
Herewith we send you the credit for the cancelled shoes of your order.
Order Number: TM-203563-EU / Credit Number: TM-31895-EU
Article # Description Size Q Price per Item EUR
ME-N518-G79 Norman dark brown Leather 40.0 1 60.17 60.17

Subtotal: 60.17
Shipping and Handling: 8.95
Total Credit (incl. 19% VAT = EUR 11.04): 69.12
We will credit the total of EUR 69.12 to your bank account.
Sincerely,
Tobias Mayer
I never received the € 69,12
They do not answer the phone and the Delivery to the following mails recipient failed permanently.
I even contacted the bank, Stadtsparkasse Kaiserslautern in Germany. Only to ask them if this company exists:
The don't want to give any information



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