I purchased a Geeks on Call franchise @ 11/2 years ago. When I spoke with [email protected] I explained I had limited background in repairs. She assured me there was plenty of training available, as well as24 hr tech support. She also suggested I speak with several other franchise owners to ask their experiences, which I did. I sent the $20,000.00 franchise fee, which was deposited the same day. (Not so surprising now) the sent another $1,500.00 for training for my partner and me. I followed the "suggested" advertising program, "to attract more business than I could handle", as it was put. I got a VHS, yes a VHS along with some photo copied training guide, which appears to way out of date. Well, as you guessed, this was all a big smoke screen to get my money. I have had nothing but problems with the scammers, they don't return calls, my email has been blocked off and on for the last 6 months. I can't get a call back from Mary; of course, she is a sales person, not a support person. So I decided to toss in the towel, write it off, a expensive lesson.
Since then, I have researched other businesses, and low and behold, I meet Mary again, selling for another business, I recognized her voice and "spiel". I called her on it, she acted like she didn't know me, but, MARY, send my money back before I file suit on your scamming company, which will include you personally.
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