Mike Gaide of the Smile Care in Elk Grove, California has given me the run around regarding an error in billing since May to the present date. He has acknowledge an error of over charging and has done nothing. He has allegedly informed the staff at Coast Dental of the error and again, to date nothing has happened. I have spoken to Mike on several occassions regarding the issue and has claimed he has informed Coast Dental to refund me my money. Mike has NEVER called me regarding this issue and has never returned any call when he said he would.
I have left messages for Mr. John Rodriguez, another idiot that works with Coast Dental, the new and improved carrier that addresses the bill by Mikes office. Mr. Rodriguez is over paid and should be dismissed just like Mike. No one from either office has addressed my concern.
The bill states my insurance "declined" to pay. My insurance has spoken to Mike and Coast Dental to guide them about what I am to be billed for and never declined me of any services. Has any of that helped Mike or John. Not at all. Choose another dental location instead of the one in Elk Grove.
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