Usacomplaints.com » Health & Medicine » Complaint / Review: Care Centrix - Customer Support. #892006

Complaint / Review
Care Centrix
Customer Support

Their customer support is completely TERRIBLE. I'd to get hold of them to locate info on out-of-pocket expenses since the medical gear I had been purchasing wasn't immediately associated with Cigna. I'd to hold up out-of real disappointment the very first time I called, and also the second-time I called, I had been moved 3 times before challenging somebody take some time to obtain my title and data before moving me or informing me they mightnot help me. I had been subsequently placed on store for 25 units (actually) and hung-up out-of disappointment AGAIN. The 3rd period I named, I described my scenario towards the first-person, and he or she essentially explained she could not help me since I Would need to contact Cigna. Two exchanges later, I eventually talked with somebody who got roughly 45 seconds to appear up my info and provide me the clear answer I had been searching for. The corporation is wholly unprofessional and really should quit hiring repetitions which have no need to place any work into performing their careers. You will find lots of others who're searching for careers available. It is sad that their awful customer support makes Cigna search terrible for employing them. I'll be publishing to both businesses.


Offender: Care Centrix

Country: USA
Site:

Category: Health & Medicine

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