I wish to submit a rip off report regarding the negative option scam that Berkeley Premium Nutraceuticals has going. The website does indicate that unless you cancel you will be shipped a new 60 cycle about 5 days before your current cycle runs out. There were about two weeks left before the cycle ran out.
There were about two weeks left before the cycle ran out when on 8/5 I cancelled and got a confirmation number (#323836). On the advice of the website I did print my confirmation.
On 8/7 a $70 charge was made to my card for the next 60 day cycle. That day I called and faxed my confirmation number to (614) 413-3505. I received a faxed transmission ok report indicating that they did receive my fax. Of course, today is 8/16 and no product has arrived (not that I want it anyway) nor I have I received my $70 back.
I am having a difficult time with them and am still working on getting my money back. I spoke with Jim today at extention 5603, He is the shift manager there. I tried to get a manager last week but according to the girl (I didn't get her name, nto that I could understand her much anyway) there was no manager available. I will be going to my bank next and submitting a form for an unauthorized charge. I have proof that the "managed care program" was cancelled.
I am submitting a complaint to the the AG's office in Maine as there is a law that indicates they have to give 15 days notice before the account is charged. I want to make others aware of this company and it's unclear approach to charging consumers a great deal in advance of when they say they are going to.
0 comments