After going to this practice for five years, I'm changing dentists. Over the last two years Dr. Henley has spent less and less time with patients. One time I was billed for an exam with the dentist, but he literally just popped his head in on his way home, asked if everything is going ok, waved, and left. He definitely did not do an exam. I've also had billing issues where their office has billed my insurance comany for Xrays that were not done and a cavity that had not yet been filled.
We got it straightened out, but we've had this happen at least three times in five years. More recently the office has become extremely aggressive on collecting payments. I have been told over and over that we could pay our portion and let the insurance company pay theirs. Over the last two years they have been sending bills constantly for the insurance portion. Even after I paid part of the insurance portion, they still kept coming.
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