This is my story. I herniated the disc in my back. Went to champlain spine and saw the doctor.
He said I shots in the disc and he scheduled it. Six weeks went by and I called the office to see about the shot and they said the paperwork was never sent to my insurance company. I got my chiropractor to call and talk to the dr. Dr. Bonabesse about the situation and he got on it and the appointment was made. Now mind you I have MVP insurance so this office got quite a lot of money from the insurance company but that wasn't good enough. I had a copay and i was paying this monthly. Two days before my next shot, because i needed three, amanda from billing called and said we can't do the shot unless you pay us 300.00. I had to cancel this shot because i didn't have 300.00. I called Dr. Bonabesse and told him what was going on and he agreed with me that because i was paying faithfully i could get the next shot. O.K. Done. Mind you i am in bad pain, taking percocet to kill the pain. I was schedule for one more shot. I wrote amanda in billing and told her that i have been paying on this bill faithfully, and i sent them 300.00 that was not credited to my account, so i said i wasnt going to pay anymore on the bill until they credited my account. I had an appointment to see Dr. Bonabesse and amandas office called and said that unless I pay them 200.00 my appointment is canceled.
The rip off is— 300.00 that was paid to the office but never credited my account, and Dr. Bonabesse leaving me high and dry with a herniated disc. Doctors don't care about people anymore, only their paychecks.
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