Complaint / Review
Dr. Michael Hanks MD
This Doctor is recommending Guardasil shots for boys knowing full well that is not covered by most insurance carriers

We feel this Doctor's office breached trust with us by recommending a Guardasil shot for our son during a routine physical and not disclosing the full cost of the vaccine which is around $1000 and also not disclosing that it probably would not be covered by our insurance company. We have repeatedly tried to contact his billing department and they do not answer
their phone and do not return phone calls. We finally were able to speak to his front office supervisor and she was completely unwilling to compromise or help in any way. We want this office to acknowledge that their business practices are unfair and improper and waive the charges on the portion of the bill that was not covered by our insurance. We also
feel that they, in the future, should disclose the cost of Guardasil shots to patients and the fact that patient's insurance probably won't cover it, before they administer the shot. We feel that the practice of offering the shot during a routine physical as "just another vaccination" is misleading at best and downright dishonest at worst.