It's unusual for me to find the time to actually post something like this but for this instance I had to find the time.
I was a patient for Dr. Kletz and should have walked out on the first visit but didn't. I was seeing a different allergist in MD but wanted a local doctor to administer my allergy shots. On my first visit i requested they contact my old doctor to get the medical records as I had received an allergy test before and was receiving shots. Dr. Kletz insisted that I needed to undergo all the allergy testing again and they never once made an attempt to contact my previous allergist. Obviously this was simply so they can bill my insurance company and I endured the test for a second time. Anyone that has had this test before will agree with me that this isn't something they enjoy doing more than once.
What really put me over the edge was the fact that after this test and during my allergy injections I wanted to get my flu shot. I have excellent insurance and my insurance pays 100% for the flu shot. I was informed that they do not bill the insurance company for the flu shot and that I would have to sign a waiver stating that I could not submit it to my insurance for reimbursement. I talked to the office manager about this and was told that NO insurance company pays ANY benefit for the flu shot. This is simply not true and a lie. I called my insurance company and was told it was covered and that they suggest going to a different allergist! I decided to give Dr. Kletz one last chance to do the right thing and was told by the billing manager that no insurance pays for the flu shot (a lie) but she asked for my insurance card to call the insurance company and ask them directly. After waiting for her to call the insurance company she said they do not pay for it (another lie) and that I would have to pay for it out of pocket and sign a wavier stating I couldn't submit it to my insurance company OR GO TO ANOTHER DOCTOR and they would submit it. HUH???
To sum it up I told them that if they didn't want to take care of me over a $30 flu shot it was a clear example of how they would want to take care of me over everything else and they chose to lose me as a patient over this.
There are plenty of Allergist to chose from in this area. I would suggest you pick another one.
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