» Health & Medicine » Excessive and inappropriate solicitation

Complaint / Review
Lifeline Screening
Excessive and inappropriate solicitation

I had a Lifeline vascular screening in September, 2009 — there is a high incidence of vascular disease in my family.

I experienced a satisfactory degree of courtesy & professionalism at my screening appointment and with the report provided.

However, subsequently, I have been pestered by unsolicited email and printed solicitations to schedule additional screenings, and these unsolicited contacts have included personal information from my prior screening.

When I called Lifeline to state my complaint and request cessation of these solicitations, the call-center person express umbrage that I was offended.

I have no complaint the Lifeline Screen is able to and has provided competent service, rather, their business-building behavior is not entirely appropriate and professional.


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