I made a fairly large purchase from this company back in August. After many delays and promises shipment got stuck in Customs in Vancouver Canada.
The manager of the company (Steve L) assured me that there was no problem and this was normal, he also said he would look into it to see what the problem was.
After a month in Customs he sent another order using the same courier (HK-EMS) and it too was snagged by customs in Vancouver once again.
They assured me that this was beyond their control of which I agreed. But also promised me that my money would be returned as soon as they received their product back.
That was almost 4 Months ago now. I have tried on numerous occasions to e-mail them, and I have yet to receive a reply back from them. I even went so far as to talk to the main manager, and he got rude and called me a menace for bothering him.
I would strongly suggest anyone looking to buy product from China avoid this company at all costs. They won't keep their word, but they will definitely keep your money.
Dave T
0 comments