Here is a notice I simply published to Cigna. Sorry for that duration, however the term must escape:
Cigna,
I can't start to explain the suffering the mess and apathy of one's organization has caused me. Historical data FIRMLY implies, and also the shared connection with EVERY supplier I voiced to implies, which you men INTENTIONALLY wait statements. It is section of your fucking business design. You element in a portion of individuals who'll simply quit after being refused a lot of occasions. I would like to be obvious: I'm not just one of these individuals. I purchase your shit insurance using the expectancy, insane as it can seem, you will continue your end-of the discount, and that I WON'T quit till I'm repaid the cash that's because of me.
This Is A not-so-short background of the deceptive techniques Cigna has used-to wait cost of my state:
I posted 10 times of support comprising from 10/15/10 to 5/27 over 8 weeks before.
Cigna Wait strategy Number 1: The statements were declined since my supplier hadn't incorporated his citizen identification #. There's NO reason behind one to want it. I settled him; I am the one which must be repaid. Funds he obtained from me really are a issue between him and also the government. But I acceded for your absurd need, and also the citizen identification was supplied. Your consultant assured me that I’d be repaid in a subject of times. Except…
Cigna Wait Method Number 2: The state was declined another period since Cigna stated that my supplier was an associate the Worthiness Selections Strategy. I don’t understand where the-hell you got this 1, however it was COMPLETELY WRONG. Our supplier, Bruce W. Spring, doesn’t actually consider insurance. I insisted on remaining about the telephone with among your repetitions while she named Benefit Choices. A Price Choices repetition advised her that Bruce Spring WASN'T an associate of the Worthiness Choices community.
Anything must be ok, right? Hanging around from below on in, huh? I had been actually provided the title and quantity of a Cigna boss – Allen Youthful; (303-305-0756) – who guaranteed to facilitate the problem. He managed to get seem like he'd an entire team of individuals tidying up these statements for me personally, prepared to toss them within the email. Except…
Cigna Wait Method # 3: I had a need to signal and send a state form declaring the cash was to become compensated to me, not the supplier – though it claims about the fucking declaration the supplier continues to be compensated entirely which insurance providers must spend the individual (ME). Ok, good. I closed. I sent. But then…
Cigna Wait Method # 4: After not reading from Allan for some time, he ultimately named me back again to inform me that since areas of the declaration I posted were handwritten from the supplier, I'd need to supply Cigna COPIES OF THE CANCELLED CHECKS I published to Dr. Spring. It was no little job, but I drew it-up, saved PDFs of 12 inspections I’d created and sent them to him. It was Friday 11/4.
I heard back from Allan recently, 11/7, stating he was still focusing on it, but had no concept when I’d be compensated. We’re not speaking a few hundred bucks below. We’re speaking nearly $3500.00 of out-of-pocket costs. We’re discussing cash I had been relying on – cash I had been guaranteed – to pay for expenses.
I see all of the pleased, smiley people in your site, therefore it appears which you folks are notably worried about model image. I would like to let you know what pictures are conjured in my own brain after I think about Cigna: a hot heap of shit, a cancer, raw sewage.
I’m distributing this notice to your site, but I’m also distributing my expertise to every anti-insurance website I will find. I'll NOT QUIT distributing the term till I'm settled entirely. You're an issue that requires to become set, and that I declare for you that I'll do my component to ensure it occurs.
Truly,
George Richards
P.S. For all those who’ve had comparable encounters and want to port, I’m such as the Cigna Supervisor’s contact info. I’m sure there are many of individuals who’d prefer to reveal their disappointment with him.
Allen Young
(303) 305-0756
Allen. [email protected]
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