I made a trial order with this company on Aug 8th. Their website says "ships within 24 hours". I my credit card was charged the trial fee. They give you 15 days to evalutate. I emailed them on the 24th of August to let them know that I had not received my order yet. They emailed me back with a tracking number for Canada Post which did not work to track. I received my trial order finally on August 27th.
When I got my credit card statement I was charged the monthly order fee on August 26th. I contacted the customer service line and they told me that I should of called them sooner and they could of extended the trial. I indicated that I sent the email but it obviously doesn't count because the lady I spoke to would not extend the trial of which I was almost at the 15 days and did not notice any results anyways. I would not recommend doing business with this company as they are not very truthful about the trial period.
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