Following receiving the great ad about this miracle pill that enabled you to lose weight, I contacted this company. They said in the ad that they were looking for women to be part of a study to lose weight. It also stated that all you had to do was pay for the shipping. When I received my confirmation email about the order it was then that I received the information that I would have 21 days to return the product or I would be charged $49.95 for this "free" trial. They also stated that I would received the product in 7 - 9 days. Considering that I live in New Mexico and they are located in Colorado, I figured that I should receive the product in the minimum of 7 days.
Fifteen days later I still had not received the product so I called the company to tell them that I had not as yet received the product and I wanted to cancel it. They told me that they could not cancel and would have to reship. This was on the 27th of August.
I finally received the product on the 9th of September.in the meantime, even though I had not received the product, the charged my credit card for $49.95 since my 21 day "free" trial period was over.
This is not a "free" trial. A "free" trial is something that you do not have to pay for. This was a trial which I did get prior to being charged.
When I called to complain they basically told me that I was out of luck. That if I would have contacted them by August 27th I would have been able to return the
product but since I did not, no matter that the product is worthless, I am out of luck and out of money.
Please do not use this company as they are most definitely deceptive in their practices and are only following the letter of the law to the extent that they can get away with it. Since the confirmation email states that you will be charged $49.95 after 21 days they can say that you were informed. But the problem is that you are unable to cancel the order at that time and once you received the product you have to pay for return shipping.
I will never purchase anything from GNS again.
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